I had a great experience from beginning to end. We have always had an exceptional experience while shopping, but this time they helped me with repairs. I was able to have a good amount of work done in the matter of just a few hours!! My rings looked brand new. Super helpful, knowledgeable and accommodating. Thank you!!
After years of purchases...we met the Rudest saleslady ever encountered. Asked for a price on watch sizing on watch purchased elsewhere-(was referred there)
Never again! I purchased a charm from here and two days later I noticed the charm was missing. I called and explained to the guy what happened and he basically told me "oh well". I called another Kay Jewelers near by and they gave me no problems. Replaced my charm the same day!
Called to ask information on sizing and the availability of the jeweler in hopes I could get it back the same day and the woman who answered the phone was very confused and contradictory with her information. I could hardly understand what she was even saying. Very unprofessional.
Lady practically threw watch back us across the counter and said 35.00.. turned her back and walked away. Nasty women and will never shop there again..
Kay Jewelers Outlet is a US Jewelry Store based in Woodbury, New York. Kay Jewelers Outlet is located at 889 Grapevine Ct, Central Valley, NY 10917, USA.
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